The brand new DoLynk Care Cloud Platform oﬀers a conﬂuent, cloud-based service system that allows you to manage on-site devices and enjoy a full range of services.
● Allows business expansion to increase revenue
● Oﬀers simple process and convenient operation
● Saves time and improves eﬃciency
● Provides brand cooperation and ﬂexible interaction to enhance customer loyalty
It’s a professional and reliable platform where you can manage your customers’ sites anytime, anywhere. When a device fails, you’ll receive a push notiﬁcation immediately, allow-ing you to locate the issue and solve it remotely. Start using DoLynk Care now!
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Device Health Management
- You can provide your customers with device health management service when managing their sites. When an error occurs, you will immediately receive a notiﬁcation on your DoLynk Care web/app. The system will also help you do a quick troubleshooting by giving possible solution to every single issue.
- Device health management has never been this simple and convenient. Errors will become tasks on your web dashboard and mobile app. DoLynk Care will guide you step by step to solve every issue that you encounter.
- With DoLynk Care app, it is possible to realize on-site installation without always bringing a laptop with you.
- You can log in to the device’s web page to do all of the conﬁgurations remotely through DoLynk Care web portal.
- Various devices can be added in the platform and you can add or conﬁgure them by batch.
- Every customer is entrusted to ONE operator, providing them with a stable and eﬃcient service. You can also view the customer’s evaluation about the operator. Moreover, it is also possible to change the operator according to their work situation, the operator’s performance, the customer’s assessment, etc. You will get clear and visualized results of your employee’s performance and gain your customer’s trust and loyalty.
- When your customer opens the DMSS app, your company logo will be displayed on the screen, which can help increase your company’s brand awareness.
2. Business Value
Notiﬁcations about device errors
DoLynk Care sends notiﬁcations about device errors to your web client/mobile phone in real time. The task window will always remind you if the problem is not resolved, making it impossible to miss any detail about the projects you installed. Clearly, you will know about the errors even before your customer notices them.
Simple interface, easy maintenance
Every button and icon in DoLynk products is well-designed to help you quickly and conveniently understand the platforms and diﬀerent functions. DoLynk Care oﬀers diﬀerent statistics and diagrams for customers and serves as a helpful assistant rather than a mundane conﬁguration tool.
More than just an installation
DoLynk Care is a bridge of communication and a management system for every single project you sell, from as little as a mini market to a large campus.
DoLynk Care has the location, the owner, operation info and the device info of your projects, organizing and protecting them for easier maintenance and to help you expand your business.
No server needed
DoLynk Care oﬀers web client and mobile app. The web interface presents an intuitive platform, while the mobile app carries abundant functions that can complete basic conﬁgurations. No installation or update on the PC is required.
Just type in the link and start your journey with DoLynk. Your business can be eﬀectively optimized in just 5 minutes.
• Easy to use interface
• Visual dashboard
• Error pop-up notiﬁcation for malfunctioning devices
• Work task notiﬁcations
• Simple and clear troubleshooting process
• Multi-dimensional reports
One-stop management of sites and devices
• Device conﬁguration in batches
• Receive error notiﬁcation anytime, anywhere
• Better interaction with your customers
• Real-time notiﬁcation
3. System Structure
4. Guaranteed Security and Reliability
● Based on the infrastructure developed by the world’s leading cloud computing provider (AWS).
● Strictly adhere to the highest standards and protocols in the industry.
● It has high privacy protection standards.
Source: DoLynk Care (dahuasecurity.com)