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Remove device from IMOU account in just 5 seconds

To ensure convenience and flexibility for users, Imou officially develops the account deletion feature on the Imou Life App.

💫 Customers can proactively remove the camera account quickly within 5 seconds:

  • Step 1: Access “Settings” and select “Support.”
  • Step 2: Select “Unlink Device.”
  • Step 3: Select “Apply to Unlink.”
  • Step 4: Turn off the camera power and select “Next”
  • Step 5: Write down the Verification Code on a piece of paper
  • Step 6: Take a photo of the Authentication Code next to the QR code on the camera
  • Step 7: Confirm the information and select “Apply”
  • Step 8: Ting! The device will be deleted after correct input


  • The device needs to be unplugged before removing the account.
  • This feature only applies to devices and resources. account in Vietnam and Thailand.
  • This feature is supported on the application Imou Life version 6.11.00 and above.

🧡 This is an important step forward to bring greater flexibility and control to Imou customers.

*** This guide is sourced from: https: //
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