Instructions for hard resetting KN-H21W, KN-H20W, KN-C20

During the process of installing the Camera, you must have encountered many times when you have forgotten the password, so in this article I will guide you how to hard reset on the device. Camera Kbvision KN-H21W, KN-H20W, KN-C20

I. Hard reset location

II. How to do it

  • Step 1: Plug in the power to the Camera, then wait for the device to finish booting (about 1 minute)
  • Step 2: Press and hold the reset button for 30 seconds, then release the reset button (still holding the power)
  • Step 3: Wait for about 1 minute for the device to reboot and reset and proceed to reinstall as new.

Note: If when reinstalling on the app KBONE it says: “Linking xxxx account”, take a photo of the stamp containing the device’s SN code and send it to Kbvision’s Technical department for support in unlinking the old account via mail: or 0932,685.888

Wishing you success!