Dahua Settings

How to fix error Invalid Camera Format error on Dahua recorders

Posted on by CCTVAPP.NET
20
Aug

Invalid Camera Format is a fairly common error when installing an old Camera to a new recorder on a Dahua recorder. What is the cause of the error and how to handle it, let’s find out through this article.

1. Cause of the error

There are many causes of errors, such as:

  1. The recorder does not support the resolution of the Camera
  2. The image signal transmitted to the recorder is not stable
  3. Domestic camera, not distributed in Vietnam market
  4. Using Hikvision cameras is not supported
  5. Using old cameras except 2018 and earlier.

2. How to handle

A. The recorder does not support Camera resolution

This error usually occurs when you install a Camera with a higher cam resolution than the recorder can support.

Example: Install cam HAC-HFW1500TLP with 5MP recorder XVR1B04-I supports maximum Camera 2MP, you can check the specs on the company’s website: https://dahuasecurity .com/

Resolution of HAC-HFW1500TL
Camera specs supported on XVR1B04-I

B. The image signal transmitted to the recorder is not stable

Lots of cases have happened this error when the signal is poor, if you are using Balun and network cat, please replace the better one and change the channel type on the recorder directly to the correct Camera standard.

C. Domestic camera, not distributed in Vietnam market

For these devices, you should use in combination with domestic Dahua recorders, currently Dahua is implementing very aggressively to limit this problem. I don’t have a solution in this case. Many customers have been experiencing this situation when replacing a new video recorder.

D. Using Hikvision cameras is not supported

If you use Hikvision camera in combination with Dahua recorder, first check if it is 3MP resolution or not? Because a lot of Dahua product lines support 2MP, 4MP, 5MP TVI Cameras but not 3MP.

Camera support on XVR5104C-I

To handle this situation, attach the camera back to the Hikvision recorder, then use the OSD menu to change the resolution to 2MP.

E. Using old Camera from 2018 or earlier

If you are using Camera officially distributed in Vietnam from 2018 or earlier, when using this new recorder, please:

  1. Replace a better balun if you are using a balun
  2. Change Camera output mode to TVI (use OSD menu or PFM820) conversion Tool
  3. Send camera to center Dahua service center for assistance.

Thank you for following the article. Good luck!!!